Reference

Terms Conditions That Govern Your 20coi Account

These terms set out the rules for opening and using a 20coi account, including how your wallet, deposits, and withdrawals are handled. Access to 20coi depends on your local law and eligible region — read this before you start.

Account eligibility rulesWallet & payment termsAccess by eligible regionAccount conduct policy

Explore the Lobby Read FAQ

TERMS QUERIES

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles terms-related queries through the channels below. For wallet disputes involving bKash, Nagad, or Rocket, have your transaction reference ready before you write in.

Team online

Live Chat

Open the chat widget from any page on 20coi for the quickest response on account or terms questions.

Email Support

Send detailed terms or account queries to our support address. Include your registered mobile number for faster handling.

Help Centre

The Help Centre on 20coi covers common terms questions, account rules, and wallet verification steps in one place.

What These Terms Cover and How They Apply

20coi Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on 20coi, you agree to these terms in full. They apply to every action you take on the platform — logging in, depositing via bKash, Nagad, or Rocket, placing wagers, requesting withdrawals, and contacting support. We may update these terms when our

1
services change; the version published on this page is always the current one, and continued use of your account after an update means you accept the revised terms. Eligibility is your responsibility. You must confirm that accessing 20coi is permitted under the laws of your location
2
before registering. We do not make that determination for you. One account per person is allowed; duplicate accounts may be closed and any wallet balance held pending review. Your account details — including the mobile number linked to your bKash, Nagad, or Rocket wallet — must
3
be accurate and kept up to date. Providing false information is grounds for account suspension. Withdrawals are processed back to the same payment method used for the deposit where technically possible, and identity verification may be required before a withdrawal is released.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE OPERATE

Account Security and How We Handle Your Data

We take the security of your account seriously. Passwords are stored in hashed form and never visible to our team. If you suspect unauthorised access, change your password immediately and contact support — we can lock the account while you regain control.

Data retention

We keep account and transaction records for as long as required by our operating obligations. You can request a summary of your data by contacting support.

Cookie use

We use session and analytics cookies to keep you logged in and to understand how the platform is used. You can manage cookie preferences in your browser settings.

Account security

OTP verification is required at login and for withdrawal requests. Keep the mobile number on your account current so OTPs reach you without delay.

Requesting changes

To update your registered details or request account closure, contact support directly. Wallet changes require re-verification before the next withdrawal.

Common Questions About These Terms

These are the questions we hear most often about account rules, eligibility, and how these terms work in practice.

You must be of legal age in your jurisdiction and in a region where accessing 20coi is permitted under local law. Eligibility is your responsibility to confirm before registering.

No. One account per person is the rule. If we detect duplicate accounts, both may be suspended and wallet balances held pending a review of the situation.

Inaccurate details — including a wrong mobile number linked to your bKash or Nagad wallet — can block withdrawals and may lead to account suspension until the information is corrected and verified.

Contact our support team through live chat or email with your registered mobile number. We will provide a summary of the data we hold on your account within a reasonable timeframe.

We may update these terms when our services change. The current version is always on this page. Continuing to use your account after an update means you accept the revised terms.

Change your password immediately, then contact support to request a temporary account lock. OTP verification on your registered mobile number is the fastest way to secure access again.

Reference