What We Collect and Why
When you open an account with us, we collect the information needed to run it: your name, contact details, and the payment method you choose — bKash, Nagad, or Rocket. Each time you make a deposit or request a withdrawal, a transaction record is created and
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held securely against your account. We also collect device and session data — browser type, IP address, and login timestamps — to protect your account from unauthorised access. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad,
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and Rocket is limited to what those processors need to complete your transaction. We retain account records for as long as your account is active and for the period required under applicable law. If you close your account, we will delete or anonymise your data in
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line with our retention schedule, except where a legal obligation requires us to keep it. How this policy applies to you depends on your local law and the eligible regions in which our services are available.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.